Posted on Mon, Aug 02, 2010 @ 12:16 PM
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Podcast Sponsored by OMI, Hosted by Kevin Craine
Whatever the implications of the new legislation, we can be sure that the process to create and produce member correspondence will be greatly impacted. The volume of communications will rise dramatically to respond to the many market changes. Member correspondence requirements will become increasingly demanding as plan structures evolve. Insurers will need to initiate new systems, products and processes to appropriately comply with the new law and the ability to efficiently manage member correspondence associated with legislative changes - and there will be many - will be vitally important. The pressure for cost containment will become intense as insurers react, often rapidly and without a great deal of clarity, to the new demands in the market place.
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Companies can respond to these implications in two ways: with great efficiency or with great inefficiency. Either way, the results could mean the difference between survival and failure. Indeed, how insurers manage their document processes will have a direct bearing on their ability to navigate the transition and how well they will fare in a post-reform market place.
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Many health insurance organizations will struggle to respond to health care reform due in large part to the current state of their member correspondence systems. What is needed is greater "document agility."
Posted on Thu, Jul 01, 2010 @ 02:31 PM
OMI provider of Statement2web and Managed Print4u is pleased to sponsor the Document Strategy Podcast - Episode 21 - with host Kevin Craine and interview with Jeff Hayzlett, the best selling author of the book "The Mirror Test," on the podcast. Jeff was, until just recently, the chief marketing officer for Kodak. Known for his outspoken appearances on numerous TV reality shows, including Celebrity Apprentice with Donald Trump, Jeff has built his career on having the ability to get people to look up and pay attention to the problems at hand. And as Jeff points out, if you aren't willing to look at what's working and what isn't - and then take the necessary steps to fix them -you are in for a rough ride.
Listen to the Interview with Jeff Hayzlett:
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Posted on Mon, Mar 01, 2010 @ 04:51 PM
Go Green! Protect the Environment & Your Bottom Line |Live on Thursday, March 11th at 2:00 PM EDT | 11:00 AM PDT
Upcoming Live Event On-Demand Sponsored by OMI:
Just a few short years ago, the buzz was all about "going green." Then the bottom fell out of the economy, and everyone's focus shifted to "saving green." But the two concepts are not mutually exclusive. In fact, this shift in our collective consciousness offers credit unions not only an opportunity to adopt more sustainable and responsible practices but to expand their business to meet these changing consumer demands.
From electronic statements to wind/solar power offices, financial institutions are meeting the needs of a constituency with increasing awareness and concern about the environment. In many cases, these practices and investments can yield immediate and long-term savings for the organization. Some can actually help add to your bottom line.
Join us for this CUtv event which covers several areas in further greening of your business, including:
Sans Paper: No longer is it necessary to kill a forest each month to provide monthly account statements. Nor is it necessary to turn over your paper money . . . for more paper.
Transportation: Have you switched your lending marketing focus to attract more "hybrid" auto loans? Or perhaps you can join the growing number of credit unions who are meeting their demand for bicycle loans.
Green Architecture: The public is increasingly more aware of and more demanding of their retail and service partners to be at the forefront in energy savings, water efficiency, CO2 emissions reduction, improved indoor environmental quality, and sustainable resources.
Green Architecture, Part 2: Many homebuilders are leading with environmental benefits. Consumers are looking for houses that both fiscally and environmentally responsible -- and lenders to with similar values to partner with them.
Remote Deposit Capture: Another tool to help consumers save time, money, and gas with fewer trips to deposit checks -- allowing staff to concentrate on areas of customer service that require face-to-face attention.