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Statement2web Competitive Edge at 1st Security Bank

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"A lot of financial institutions offer electronic statements and Statement2Web certainly puts us up there with the best of them. It is certainly something we needed to offer in order to be competitive."

Headquartered in Mountlake Terrace, Washington, 1st Security Bank of Washington has been serving customers since 1936. This local bank is dedicated to serving customers' financial needs in the best way possible with the most advanced technologies and services. 1^st Security places the highest priority on customer service, and offering products, services, and rates that rival the best.

It's no surprise then that 1^st Security began in 2006 to offer their customers the convenience and security of electronic statements using Statement2Web from OMI, a managed service that gives banks and credit unions the ability to quickly and cost-effectively implement electronic statements. 1^st Security has just recently upgraded to the new version of Statement2Web and, according to Sandy Hutchins from the business services division, the move has provided a new level of customer service and target marketing that gives the bank a competitive edge.

Sandy Hutchins feels that electronic statements via Statement2Web are helping 1^st Security expand beyond their current market and reach new customers. "It is really allowing us to better serve our existing customers and as new customers come in it is something more that we can offer. Coupled with the added security and the convenience, it makes it an attractive product to have."