Managing Customer Communications through Social Channels
Posted on Wed, Aug 31, 2011 @ 04:16 PM
Press Release
Managing Customer Communications through Social Channels
A Social Relationship Management Solution for Credit Unions and Mid-Market Banks
Atlanta, August 31, 2011: Atlanta-based OMI – a managed communication service provider that assists organizations in transitioning printed communications to the paperless world – announced today the ability to deliver Social Relationship Management (SRM) services through its popular Statement2web® platform. Mid-market banks, credit unions and financial services firms will benefit by extending online customer communications to encompass e-mail, mobile and social media marketing initiatives that can be executed and managed from a single management console within Statement2web®.
See Press Release