Don't Get Left Behind! Unify Your Paperless Correspondence
Posted on Wed, Nov 02, 2011 @ 02:15 PM
Don't Get Left Behind! Unify Your Paperless Correspondence
Are you still communicating with paper? If so, you may get left behind in the paperless revolution. Everyone knows there is growing concern about the continued viability of the US Postal Service. Indeed, the numbers don't look good (see our Oct 20 post here). The reason for these concerns stem from one simple fact: the volume of physical mail is on dramatic decline and shows no signs of slowing any time soon.
According to a recent study conducted by the Boston Consulting Group, over the next eight years we can expect "a sharp decline in volume and increasing online diversion driven by increased customer acceptance". What does this consultant-speak really mean? It means that more and more consumers prefer to get rid of the paper and go paperless instead. The result? If you are still communicating using plain old paper your organization will be at a disadvantage in the market.
That's where we come in. TransXaction Communication Management Services from OMI provides a single platform to manage all of your customer communications whether they take form in paperless statements, web-based correspondence, email or social media. We recognized that "going paperless" is a journey and TransXaction helps you manage the process with a thoughtful strategy to eliminate the paper where it makes sense yet continue business on paper as needed. Now you have a central point where communications meet to deliver value to the day-to-day transactions of your business no matter what channel you use.
With TransXaction you save money by getting rid of the paper, but you also satisfy the growing market demand of customers who prefer paperless correspondence. As a result you increase brand loyalty and have new tools and online services that make the most of those experiences and relationships. By utilizing TransXaction as your Customer Communication Management platform you unite your efforts to save money, improve market share and ultimately sell more to your best customers...the ones you already have.
Contact us today to learn more about how TransXaction can bring all the pieces together in an affordable and effective Customer Communications Management platform for today's multi-channel world.