OMI Releases Customer Communication Management (CCM) Cloud Service
Posted on Wed, Feb 01, 2012 @ 01:27 PM
New Cloud based Customer Communication Management (CCM) Service reflects the evolution of this managed communication leader
Press Release
February 1, 2012 – Atlanta, Georgia. Atlanta-based OMI – a managed communication service provider that assists organizations in moving printed communications to the paperless world – announced today the release of their new customer communications cloud service TransXaction™. Release of the new service along with new .co branding on the website reflects the company strategy to lead Customer Communications Management in the Cloud.
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“We are excited about the new branding and services as one of our first steps this year to bolster the profile of OMI,” says CEO, Brad Banyas. “We’ve quietly expanded our cloud-based services over the last decade to address a void in the Customer Communications Management space with TransXaction™, and feel the evolution has now reached a zenith to address the current paperless revolution taking place in the market.” |
Over the past decade, OMI has built a reputation of success in financial services sector by helping banks, credit unions and non profits reduce the burden of costly paper-based processes. With TransXaction™, OMI is now extending their popular managed communications platform to other market segments, including health care, insurance and government agencies. According to Banyas, making the transition from old-school printed correspondence to modern multi-channel customer communications is a challenge that companies and organizations from all market segments are grappling with.
“We feel current offerings fall short in today’s multi-channel world,” says Banyas. “Most solutions remain stuck in the old software licensing models of yester year. We believe that, in much the same way that Salesforce.com changed the landscape through providing organizations the ability to manage CRM in the Cloud, Customer Communication Management (CCM) is the next frontier to replace traditional software licensing models. OMI has been delivering this model for 10 years and are now positioned to change the old guard approach in CCM.”
About OMI
OMI is a leading Managed Communication service provider that assists organizations in transitioning printed communications to the paperless world. OMI’s TransXaction™ is provided as a Platform as a Service (PaaS) that allows organizations to move transactional communications, such as statements, invoices, notices, letters, compliance and tax-related communications to electronic mediums to reduce costs and improve marketing communications. More than that, each is a single point for creating, managing, measuring communications and social media strategies by utilizing daily, weekly and monthly transactional communications as focal point to improve branding efforts by increasing loyalty to the organization.
Outsource Management, Inc.
5400 Laurel Springs Pkwy
Suite 1106
Suwanee, Georgia 30024
877-377-7274
www.omi.co